Based on the provided text, it appears to be a summary of the company’s refund and exchange policy, as well as their order cancellation and refund policy. Here are the key points:

  1. Refund or Exchange as Required by Law: The company will provide a refund or exchange for products as required by applicable laws.
  2. No Refund or Replacement for Change of Mind: If you change your mind about a product, the company is not obligated to offer a refund or replacement.
  3. Refund or Exchange for Major Problems: If the product has a major problem, the company will allow you to choose between a refund or exchange.
  4. Order Cancellation: You can cancel your order within 2 hours before delivery. To exercise your right of cancellation, you must inform the company through a clear statement.
  5. Return Policy: The deadline for returning a product is within 1 hour of delivery.
  6. Refund Process: If a customer wants to return or refund a product, the refund will be processed within 5 days of the successful purchase.
  7. Cash on Delivery (COD) Refund: For COD orders, the money will be refunded directly to the customer's account without any deductions. The refund will be credited back to the customer's account within 2-5 days. The company will require the customer's bank account/UPI details to process the refund. 

Please note that policies can vary between businesses, so it's essential to review the specific terms and conditions of the company you are dealing with for accurate and up-to-date information. If you have any questions or concerns, they can be addressed by contacting the company through the phone 7989020944 or email :contact@elitenonveg.com.