Please read the terms and conditions below carefully before using this website. By ordering any good or services from Elite Non-Veg’s website located at http://www.elitenonveg.com through the internet, mobile web or through mobile applications, you agree to be bound by these terms and conditions.

Our Company is Elite Non-Veg, and our office is located at: 207 C1/4th Floor Kvr Enclave, Above ICICI Bank. Ameerpet, Hyderabad, unless otherwise stated.

Definitions

  • ‘Agreement’ refers to these terms and conditions, the privacy policy, any order form and payment instructions provided to you;
  • ‘Privacy policy’ means the policy displayed on our website which provides details as to how we collect and store your personal data;
  • ‘You’, ‘Your’ and ‘Yours’ are references to you, the person accessing this website and ordering any of our products from the website or any other channels provided by Elite Non-Veg;
  • ‘We’, ‘Us’, ‘Our’ and ‘Elite Non-Veg’ are references to the company;
  • ‘Goods’ refers to any goods which we may offer for sale on our website from time to time;
  • ‘Service’ or ‘Services’ is a reference to any service which we may supply and which you may request for from us, Elite Non-Veg;
  • ‘Food delivery’ is a reference to perishable goods and any form of delivery service, and
  • ‘Website’ and ‘App’ are references to our website http://www.elitenonveg.com or our mobile application through which we offer our goods and services.

Ordering

  • Any contract for the supply of goods and services from this website is between you and Elite Non-Veg. You agree to take particular care while providing us with your details and warrant that these details are complete and accurate at the time of ordering. You also warrant that the payment methods, like credit or debit card details that you provide are of your own and that you have sufficient funds to make the payment.
  • Any goods and services procured from our website are intended for your use alone and not meant for resale.
  • When ordering from our website, you may be required to provide an e-mail address and password. You must ensure to keep these details secure and not provide this information to a third party.
  • We will take the utmost care, within our power, to keep the details of your order and payment details secure. In case of any instance of negligence on our part, we cannot be held liable for any loss you may suffer if a third party obtains unauthorized access to any data you provide when using or ordering from the website.
  • Any order that you place on our website is subject to product availability, delivery capacity and acceptance by us. When you place your order online, an auto-generated confirmation mail will be sent to you about the same. You must intimate us immediately if any details are incorrect. If the product for which you placed the order is not available or if we are unable to deliver to your location, we will inform you through a phone call or SMS.

Prices and Payment

  • Any contract for the supply of food items from this website is between you and Elite Non-Veg. You agree to take particular care when providing us with your details and warrant that these details are complete and accurate at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own card and that you have sufficient funds to make the payment.
  • All prices listed on our website are correct at the time of publication. We reserve the right to alter the product catalogue on the website when we deem necessary.
  • All prices for delivery by Elite Non-Veg or a third-party provider contracted by Elite Non-Veg listed on the website are correct at the time of publication; however, we reserve the right to alter them in the future.
  • The total price for the food including taxes will be mentioned clearly at the time of checking out your order. Full payment must be made in advance for all items dispatched ordered by online payment, e.g. credit, debit card, bank transfers or in cash.
  • If you choose pay online, you must pay for your order prior to delivery. To ensure the security of the online shopping, your debit/credit card details will be encrypted, which will prevent any third-party from accessing your information.
  • If a customer happens to make payment for the same order more than once by mistake, the extra amount will be refunded via the same gateway to the source within 15 to 20 working days.

Delivery

  • Delivery timings mentioned at the time of placing the order are approximate and may change based on factors such as traffic and weather conditions. The food items you order will be delivered to the address chosen by you at the time of placing the order.
  • All orders are delivered by Elite Non-Veg’s own delivery network or any other reputed delivery service that we may choose to use from time to time. If the goods are not delivered within the estimated delivery time quoted by us, please contact us by telephone or email and we will do our best to ensure that you receive your order is delivered as quickly as possible.
  • If you fail to accept your food when it is out for delivery, or if we are unable to deliver at the stipulated time due to your failure to provide appropriate directions, instructions, or authorizations, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass on to you.
  • You must ensure that before delivery, the necessary permissions, like access to buildings, are procured preferably in advance in order to ensure timely delivery of your order and provide a smooth experience.